A suggested project for nursing facilities this
coming week, particularly Social Service and Activities staff, but every
department can help –
- Make a quick list of current residents who are ‘new’ to
your facility in 2012.
- Meet with those residents to discuss remaining holiday
activities (include New Year’s) and any special meals that are planned.
- Observe their mood state and psychosocial
- Listen to any feelings that they are expressing
- Touch-base with those same residents’ families to inquire
about any holiday plans that might include the resident.
- Offer ideas of how the family can ‘include’ the resident,
either at home, in the facility, or via phone.
- Remind the families of any remaining special events at
the facility and any community rooms you might have that are available for family
- Explain the LOA process and the procedure for purchasing
guest meals or bringing in outside food.
- Give a reminder of the importance of adding any ‘gifts’
to the resident’s inventory list.
- If your facility has Skype abilities (and kudos if you
do!), offer the option to help coordinate scheduling a Skype ‘visit’.
- If a family member will be transporting a resident for the first time, have they had training in order to do so safely?
Although this coming week or two tends to be extremely
busy, taking the time to proactively help those who are attempting to cope for
the first time with either residing or having a loved one in a facility over
Christmas, can be crucial. If the entire
management team gets involved, it’ll be much quicker ;-)
Could your Social Service or Activity department benefit
from a review of their needs? Indiana
facilities, are you in compliance with your QMRP visits? Contact Simmons Healthcare Consulting, LLC
and we’ll schedule a visit to help your facility continue improving Quality of
Life services for your residents.