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Helping Your New Residents / Families Cope at the End of the Year

A suggested project for nursing facilities this coming week, particularly Social Service and Activities staff, but every department can help –   


  • Make a quick list of current residents who are ‘new’ to your facility in 2012.  
  • Meet with those residents to discuss remaining holiday activities (include New Year’s) and any special meals that are planned.  
  • Observe their mood state and psychosocial adjustment.  
  • Listen to any feelings that they are expressing verbally.      



  • Touch-base with those same residents’ families to inquire about any holiday plans that might include the resident.  
  • Offer ideas of how the family can ‘include’ the resident, either at home, in the facility, or via phone. 
  • Remind the families of any remaining special events at the facility and any community rooms you might have that are available for family gatherings.  
  • Explain the LOA process and the procedure for purchasing guest meals or bringing in outside food.  
  • Give a reminder of the importance of adding any ‘gifts’ to the resident’s inventory list. 
  • If your facility has Skype abilities (and kudos if you do!), offer the option to help coordinate scheduling a Skype ‘visit’.      
  • If a family member will be transporting a resident for the first time, have they had training in order to do so safely?


Although this coming week or two tends to be extremely busy, taking the time to proactively help those who are attempting to cope for the first time with either residing or having a loved one in a facility over Christmas, can be crucial.  If the entire management team gets involved, it’ll be much quicker ;-)   

Could your Social Service or Activity department benefit from a review of their needs?  Indiana facilities, are you in compliance with your QMRP visits?  Contact Simmons Healthcare Consulting, LLC, and we’ll schedule a visit to help your facility continue improving Quality of Life services for your residents.   

3 Comments to Helping Your New Residents / Families Cope at the End of the Year:

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www.simmonshc.com on Sunday, December 16, 2012 10:47 AM
Purpose - A Simple Word with a Bigger Meaning via @anthonycirillo @hospitalimpact SHC Blog Post - Helping Your New Residents / Families Cope at the End of the Year
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www.rimonabantexcellence.com on Thursday, May 30, 2013 6:20 PM
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www.rimonabantexcellence.com on Thursday, May 30, 2013 6:20 PM
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